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Our MOQ is 1 piece for all spare parts. Whether you need a single seal kit or a full engine assembly, we accommodate orders of any size. Larger orders naturally benefit from better unit pricing.

Simply send us your inquiry with the part number, machine model, quantity, and destination country. You can reach us via WhatsApp, WeChat, or email. Our team will respond with a detailed quote within 24 hours, and once confirmed, we process your payment and ship within 2-5 working days for in-stock items.

Yes. We strongly encourage first-time clients to order samples for testing and verification before committing to bulk quantities. This is part of our standard verification step, and we support it fully to build a long-term, trust-based relationship.

We guarantee a detailed, competitive quotation within 24 hours of receiving your inquiry. For urgent requirements, our team can often respond within 2 hours during business hours. Part verification typically takes no more than 2 hours.

Absolutely. We actively seek long-term partnerships with distributors, repair shops, and fleet operators. Long-term agreements can include preferential pricing, reserved stock, priority fulfillment, and dedicated account management. Contact us to discuss your specific requirements.

Order modifications or cancellations are possible before the item is shipped. Please contact your account manager immediately via WhatsApp or email. Once shipped, cancellations are not possible, but our warranty and return policy covers quality issues.

Our parts are compatible with 9+ major global brands:

We carry 10,000+ SKUs across 8 core categories:

Provide us with the OEM part number, machine model, serial number, and production year. Our technical team will verify compatibility within 2 hours. You can also send photos of the old part for cross-reference. We take full responsibility for parts confirmed by our team.

Yes. In addition to spare parts, we supply complete excavators and heavy equipment including crawler excavators, wheel loaders, bulldozers, motor graders, and skid steer loaders -- both new and refurbished units. Flexible financing and global delivery are available.

We primarily supply high-quality aftermarket parts manufactured by ISO-certified factories. Our parts meet or exceed OEM specifications and are 30-50% more cost-effective. We can also source genuine OEM parts on request, though lead times and pricing will differ.

Contact us directly with the part details. Our sourcing network extends well beyond our listed inventory. With 10+ years of industry relationships, we can often locate and procure hard-to-find parts within a short timeframe. Custom or special-order parts may have longer lead times.

All parts carry a 3 to 12 month warranty depending on the part type and category. The warranty covers manufacturing defects and premature failures under normal operating conditions. Our after-sales team handles warranty claims promptly to minimize your downtime.

Yes. We partner exclusively with ISO-certified manufacturing facilities. All factories in our supply chain undergo strict quality control audits. Parts are inspected before leaving the factory and again at our Guangzhou warehouse before shipment.

We source exclusively from verified, audited factories with established track records. Every batch undergoes multi-point quality inspection including dimensional checks, material analysis, and functional testing where applicable. We maintain full traceability documentation for every part we supply.

Contact us immediately with photos and a description of the defect. We will investigate and resolve the issue by sending a replacement part, issuing a refund, or providing a credit -- depending on the situation. We aim to resolve all quality complaints within 3-5 business days.

Our quality-grade aftermarket parts are engineered to OEM specifications and deliver comparable service life under normal operating conditions. Unlike low-grade counterfeit parts (which can have 1.5× shorter lifespans), our parts are manufactured to strict tolerances. Many of our long-term clients report performance indistinguishable from OEM.

In-stock items are dispatched within 2-5 working days from our Guangzhou warehouse. International transit times vary by destination and shipping method: express courier (DHL/FedEx/UPS) typically takes 3-7 days, while sea freight can take 15-45 days depending on the destination port.

We ship to 120+ countries worldwide. Our primary markets include Southeast Asia, the Middle East, Africa, South America, Eastern Europe, and Central Asia. If you are unsure whether we ship to your location, please contact us -- we will find a solution.

Yes. All shipments include a tracking number provided after dispatch. For express courier shipments, you can track in real time via the carrier's website. For sea freight, we provide the Bill of Lading and vessel tracking information. Our team is also available to assist with tracking queries.

We offer flexible shipping options including express air courier (DHL, FedEx, UPS, TNT), air freight, sea freight (LCL and FCL), and railway freight to certain regions. We recommend the best option based on your urgency, cargo weight/volume, and budget. Urgent orders can be shipped same-day for in-stock items.

We handle export customs clearance from China and provide all necessary documentation (commercial invoice, packing list, certificate of origin, etc.). Import customs clearance is the buyer's responsibility. However, our team can advise on HS codes and documentation to facilitate smooth import clearance in your country.

We accept T/T (bank wire transfer), Western Union, PayPal, and L/C (Letter of Credit) for larger orders. For established long-term clients, we may offer credit terms. All transactions are conducted in USD. Please contact us to discuss the most convenient payment method for your region.

Our aftermarket parts are typically 30-50% less expensive than OEM equivalents while maintaining comparable quality and performance. Exact savings vary by part type and brand. Request a quote and compare -- we're confident you'll find our pricing highly competitive.

Quoted prices are typically EXW (Ex Works) Guangzhou unless otherwise specified. Shipping costs are calculated separately based on weight, dimensions, destination, and chosen shipping method. We will include a full cost breakdown -- parts + shipping + any applicable fees -- in your quotation so there are no surprises.

Our 20+ professional technical staff offer 24/7 support via WhatsApp, WeChat, and email. Services include: part identification and cross-referencing, compatibility verification (within 2 hours), installation guidance, troubleshooting assistance, and post-delivery technical consultation. We speak English and can accommodate most major languages through our international team.

Yes. Send us clear photos of the part (all angles), the machine model, serial number, and a description of where the part is located on the machine. Our technical team will use this information to identify the part and provide the correct replacement. This is a free service for all inquiries.

Absolutely. Our support does not end at delivery. We provide post-installation technical assistance, warranty claim handling, and ongoing consultation throughout the warranty period. For long-term clients, we also offer periodic check-ins and proactive inventory recommendations based on your fleet's maintenance schedule.